Cloud integration.
Your software, from anywhere. Integrate your existing tools into the cloud through Xero with a professional setup - Unleashed, Kounta, Fathom, Futrli, Castaway and more, all in harmony.
Rated 4.9 from 126+ Google reviews · Registered BAS Agents · Xero Platinum Partner
Xero cloud integration made fast and simple.
Every disconnected system is double entry someone pays for. Integration done properly means data flows once, correctly - from the till, the warehouse or the job site straight into clean books.
Integrations mapped properly
Connections mapped correctly the first time: tax codes, clearing accounts and sync direction all decided deliberately, not by default.
A dedicated specialist
One integration expert owns your setup end to end and remains your contact after go-live - rated 4.9 stars by the businesses they've connected.
The best in cloud tech
Inventory, POS, forecasting, receipts and job management - we know which tools earn their subscription and which just add noise.
Brisbane's most trusted cloud integration service.
Backed by a Xero Platinum Partner bookkeeping team, which changes what integration means: the stack is designed by the people who will reconcile its output every week. We have a direct stake in it working perfectly.
Where integrations quietly go wrong.
An integration never fails loudly. It posts confidently, in volume, into the wrong place, and the first sign is a BAS that will not reconcile or a stock figure nobody believes. Almost every file we are asked to clean up has at least two of these running.
Connected, but never mapped
Pressing connect takes a minute. The decisions behind it take longer: which account each transaction type lands in, which tax code it carries, whether tracking follows through, and which system wins when both hold the same customer. Left on defaults, the app is not wrong once. It is wrong on every transaction, several hundred times a month, until somebody checks.
Two feeds, one sale
The bank feed brings in the deposit. The app feed brings in the sale. Both get treated as income and revenue doubles for the period. It is the most common integration error we find, and it usually survives a full quarter, because the profit and loss looks excellent and nobody interrogates good news.
Net settlements treated as revenue
Stripe, PayPal, Square, Ezidebit and every marketplace pay one figure: gross sales, less refunds, less chargebacks, less their fee, and usually a day or two late. Coded straight to sales it understates income, hides the fee completely and puts GST out on both sides. The correct pattern is a clearing account that takes the gross, then the fees and refunds, and returns to zero when the settlement lands. When it does not clear, something is missing and you find out this month.
The feed that broke in April
Integrations stop silently. A password change, an expired connection, a plan downgrade or an app update ends the sync and nothing announces it. Because the bank feed keeps running, the file still looks alive. It surfaces at BAS time with three months of sales missing, and the fix is a manual rebuild across a period that has already been reconciled and lodged.
Trusting the sync instead of checking it
An integration is a data entry clerk who never tires and never asks a question. It will repeat the same mistake indefinitely. The control is a monthly check: does the clearing account clear, does the app total agree to the Xero total, does the transaction count match. Five minutes, and it is the difference between finding an error at twenty entries and finding it at four thousand.
A stack nobody reviews
Subscriptions accumulate quietly. A rostering tool from two staff ago, a reporting add-on trialled and never cancelled, per-user pricing still charging for people who left, and two apps doing the same job from different directions. An annual review of what is connected, what it costs and what it genuinely feeds is often the fastest saving available in the file.
What setting one up properly looks like.
The work is mostly decisions, and they are cheap to make before anything is connected and expensive to unwind afterwards. Nothing goes live until we know where each entry is meant to land.
- 01
Map it before you connect it
We agree where every transaction type lands, which tax code it carries, whether tracking categories follow through, which system holds the customer record and what the cut-over date is. Ten minutes of decisions that stop thousands of entries going the wrong way.
- 02
Connect one thing at a time
Each integration goes live on its own, from a clean start date, with no backdating into periods already reconciled and lodged. Where history genuinely matters we bring it in as a deliberate one-off import, rather than letting the app choose how far back to reach.
- 03
Prove the first month by hand
The first full month gets reconciled against the source: the POS settlement report, the payroll export, the platform statement. Mapping errors show up while the volume is small, when the fix is an afternoon instead of a project.
- 04
Check it every month after
Clearing accounts back to zero, app totals agreed to Xero totals, and a failed sync caught in the week it happens rather than the quarter it happens. Because our team reconciles the output, we tend to find the break before you notice it.
Frequently asked questions.
What tools can you integrate with Xero?
Most of the serious ecosystem: Unleashed and inventory platforms, Kounta and point-of-sale systems, Fathom, Futrli and Castaway for reporting and forecasting, plus receipt capture, job management and payments tools. If it has a Xero connection, we can set it up properly.
Why not just connect the apps myself?
Connecting is easy; mapping is where it goes wrong. Tax codes, tracking categories, clearing accounts and sync directions all need deciding correctly once - or you inherit a reconciliation mess that costs more to unwind than the setup would have.
Which apps does my business actually need?
Usually fewer than you think. We start with the problem (stock, rostering, reporting, getting paid faster) and recommend the one tool that solves it - and we'll tell you when Xero alone already does the job.
Do you provide training on the integrated stack?
Yes - the handover includes training on how the pieces work together, and Xero training sessions go deeper whenever your team wants.
What is the difference between a bank feed, an app integration and a CSV import?
A bank feed is the bank telling Xero what moved through the account. It is accurate about money and silent about what the money was for. An app integration is another system telling Xero what happened in the business - the sale, the invoice, the timesheet, the job - which is where the detail lives and where all the mapping risk sits. A CSV import is you doing it by hand, which is fine for a one-off and a poor plan for anything that repeats. Most files want the first two working together, with the app posting the detail and the bank feed only ever confirming the cash.
Our POS deposits never match our sales. Is something broken?
Usually not. Card settlements arrive net of merchant fees and a day or two behind the trading day, cash is banked on its own schedule, and refunds come out of the next batch rather than the one they belong to. Sales and deposits are never going to be the same number on the same day. What you need is a clearing account tying one to the other, so the difference is explained every day instead of argued about every quarter.
How would we know if an integration stopped working?
As things stand, probably at BAS time. That is what makes silent failure expensive: a file with a live bank feed still looks busy, so nothing on screen says the sales feed died in April. We watch the control accounts, because that is where a broken sync shows first - a clearing account that stops clearing, or a revenue line that goes quiet in a week the business was obviously trading.
Which apps actually suit our industry?
Trades and services usually want job management, so Simpro, ServiceM8 or Tradify carry quotes, jobs and invoicing from one place. Anything with rosters and timesheets is better with Deputy or Tanda feeding payroll rather than a spreadsheet. Retail and hospitality run a POS such as Square, Lightspeed or Vend. Online sellers need something like A2X to turn marketplace settlements into entries that reconcile. Receipt capture through Dext or Hubdoc suits nearly everyone. Payments sit behind all of it: Stripe, PayPal, Ezidebit. The honest answer is that most businesses need two or three of these, not eight, and we will tell you when Xero on its own is already doing the job.
No cost, no obligation
Make your systems talk to each other.
Tell us what's disconnected and we'll map the fix. Call 07 3899 8311 or book a free chat.